Privacy Policy

Last updated: April 21, 2025

This page summarizes our Privacy Policy. For the complete legal text, you can download the full Privacy Policy (PDF).

1. General

Copanyon can be accessed with or without creating an account. Some features are available without providing personal data. When you use our platform, we automatically collect basic log information (such as your IP address and browser type) and use cookies to improve your experience.

2. Data Controller

The data controller responsible for your personal information is:

Copanyon LLC
372 Sacket Street, Brooklyn, NY 11231
Email: support@copanyon.com / legal@copanyon.com

3. What Data We Collect

We collect the following categories of data depending on how you use Copanyon:

• Account data — Name, email address, phone number, profile photo, and linked social accounts.
• Profile data — Country, language, education, interests, and professional experience you choose to share.
• Payment data — Payments are processed by Stripe. Copanyon does not store your credit card information.
• Usage data — IP address, browser type, device information, pages visited, and session duration.
• Cookies — We use cookies and similar technologies. See our Cookie Policy for details.
• Communications — Messages exchanged between users on the platform and support tickets.

4. How We Use Your Data

We use your data to:

• Provide and improve our services
• Process payments and manage escrow
• Send notifications about sessions, messages, and account activity
• Prevent fraud and ensure platform safety
• Comply with legal obligations
• Send marketing communications (only with your consent)

5. Legal Basis for Processing (GDPR)

Under the GDPR, we process your data on the following legal grounds:

• Contractual necessity — To fulfill our agreement with you when you use our services.
• Legitimate interests — To improve our platform, prevent fraud, and ensure security.
• Consent — For optional features like marketing communications.
• Legal obligation — To comply with applicable laws and regulations.

6. Data Sharing

We share data with trusted third parties only as needed to operate the platform:

• Payment processors — Stripe, PayPal, and Wise for processing transactions.
• Cloud hosting — AWS with servers in Ireland, Germany, and the USA.
• Analytics providers — To understand how users interact with our platform.
• Law enforcement — When required by law or legal process.

We never sell your personal data to third parties.

7. International Transfers

Your data may be transferred to and processed in countries outside your own. For transfers from the EU/EEA, we rely on the EU-US Data Privacy Framework (DPF) and other appropriate safeguards to ensure your data is protected.

8. Data Retention

We retain your personal data for as long as your account is active. If your account has been inactive for more than 2 years, we will delete your data within 90 days. Some data may be retained longer to comply with legal obligations (such as tax and financial reporting requirements).

9. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access your personal data
• Correct inaccurate or incomplete data
• Request erasure of your data
• Receive your data in a portable format
• Object to certain types of processing
• Withdraw consent at any time

To exercise any of these rights, contact us at support@copanyon.com.

10. Security

We protect your data using industry-standard security measures including SSL/TLS encryption for all data in transit, strict access controls, and regular security assessments. While no system is completely secure, we take reasonable steps to safeguard your information.

11. Children

Copanyon is intended for users who are 18 years of age or older. Users between 14 and 18 may use the platform only with parental or guardian supervision. We do not knowingly collect personal data from children under 13. If we become aware of such data, we will delete it promptly.

12. Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you through the platform or by email. We encourage you to review this page periodically.